Responsible Gaming
Gambling Should Be Entertainment
At special-ice.co.uk, we're committed to promoting responsible gaming practices. Gambling should always be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set strict limits on your time and spending.
Age Verification
It is illegal for anyone under the age of 18 years old to gamble in the United Kingdom. We take age verification seriously and verify all customers before allowing access to betting services. If you are not yet 18, please do not attempt to register or place bets.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Spending more time or money on gambling than intended
- Hiding gambling activity from family, friends, or partners
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, school, relationships, or other responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings, anxiety, or irritability related to gambling
- Unsuccessful attempts to reduce or stop gambling
- Loss of interest in hobbies and activities that don't involve gambling
Self-Help Tools & Controls
William Hill and most UK betting operators offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you're willing to lose during a session or over a period
- Reality Checks: Receive regular reminders while gambling about how long you've been playing and how much you've spent
- Time-Outs: Take a mandatory break from gambling for a set period (days or weeks)
- Self-Exclusion: Voluntarily ban yourself from accessing your account for an extended period
We encourage you to use these tools as part of your responsible gaming strategy.
Support Organisations & Resources
If you or someone you know needs help with gambling, please reach out to one of these trusted organisations:
United Kingdom
- GamCare – Free, confidential support for problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop – The National Self-Exclusion Scheme for Great Britain
www.gamstop.co.uk
Self-exclude from all licensed UK operators at once - Gamblers Anonymous – Free peer support meetings across the UK
Telephone: 0330 094 0322
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Telephone Counselling: 0800 1 372 374
Get Help Today
If you're struggling with gambling, remember that help is available and recovery is possible. There is no shame in seeking support. Reach out to one of the organisations listed above – they are staffed by trained professionals who understand problem gambling and can provide confidential assistance.
Your wellbeing is important to us. If you need help, please contact GamCare on 0808 8020 133 (free, 24 hours a day, 7 days a week).